The Cost of Keeping Non-Performers

You may be surprised on the amount of money that is wasted when youhiremax1 have non-performers in your business. With businesses feeling the economic crunch, it is important to be able to recognize those who are hard workers, and those who are only costing you money. There are many reasons why eliminating the non-performers in your business is a smart business move.

Here are some reasons why you should not keep the nonperformers in your company:

1. They Cause Bad Customer Service – If you have a nonperformer in your place of business, their attitude is going to show to your clientele. The non-performers won’t feel impelled to give good customer service and often don’t want to do anything to help the company. Your clientele doesn’t want to deal with someone who is not catering to their needs, especially when they are buying from you. As the business owner, you must address these issues before your clientele starts using your competitor(s).

2. They Cost You A Lot Of Money - When a nonperformer is not doing his or her job, it is costing you money and productivity. Plus, you may be missing out on gaining new clientele too. Having the employee that works hard and gets the job done, is what will help your business grow and to be more competitive. It is your responsibility as a leader, manager, owner, etc… to keep productivity high and the employees focused on the company goals.

3. They Bring Down Morale – Because the nonperformer is not doing his or her work; it often means that someone else has to complete the task.

This causes frustrations amongst the employees and causes the morale to decrease. Having a decrease in employee mhiremax2orale can lead to lower productivity and means that you have the potential for creating more nonperformers. This needs to be avoided at all cost. If it is not dealt with, you can risk losing employees and clientele.

When you have non-performers eliminated from the payroll, your business can grow and prosper. Non-performers in your business are a plague to your bottom line. As a business owner, it is your responsibility to know your employees, keep them focused and productive, and to keep others from becoming a non-performers can really hurt your business if you don’t take action.

Build a company of top performers by eliminating the poor performers and keeping everyone goal orientated.

What gets measured gets done!

Norm Bobay is Featured Speaker at Fort Worth Chamber’s Gold Club Event

LONG TERM EMPLOY SOLUTION LOGOFort Worth, TX - Norm Bobay, President of hireMAX, is the featured speaker for the December meeting of the Fort Worth Chamber of Commerce’s exclusive Gold Club. Mr. Bobay’s program, “Attitudes: The Good, The Bad and the Ugly!”, discusses the importance of positive attitudes in personal and professional success and how individuals can consciously create a positive attitude in themselves and their colleagues and friends.

The Chamber’s Gold Club is an exclusive organization of business owners and senior executives who meet monthly for networking and professional development.

hireMAX is a Fort Worth-based human resources consulting and testing firm that specializes in employee assessment and testing services, and in counseling firms on benchmarking job positions and nurturing their workforce.

Anyone interested in more information about hireMAX’s services can visit hiremax.com, call 817-249-3933 or contact Mr. Bobay at norm@hiremax.com.

hireMAX is a complete human relations service center that provides regional, national and international industry leaders with a full array of workforce-related services, including recruiting; standardized and custom-designed candidate prescreening; and employee developmental assessment programs. hireMAX also offers job seekers a wide array of counseling and testing services that identify the professions for which they are best suited mentally, temperamentally and attitudinally.


How Can You Effectively Criticize A Coworker?

  • employee-and-bossOne way is to create the goal. This is where choosing the right words helps. It’s using a cooperative vocabulary. Instead of saying, “Unless you get moving fast on those statistics, I’m not going to be able to get this report done on time,” try emphasizing the common goal: “We could get our report done quickly if you fir m up the statistical data while I enter the text.” Use words like perception of a common like we and our.
  • The second way is to show how a peer’s performance affects both of you. So instead of saying, “Get to the meeting on time,” try something like, “Look, when you’re late, it makes you look bad, it makes me look bad, and we don’t get the next project. If we’re both on time, we do.” Now you’ve made a permissible criticism. You’re saying, it is my business, because it affects my job.
  • A third tactic is to agree with the coworker, but point out that somebody else higher up would disagree. You say something like, “You know, I used to do it this way because it’s easier. But when Jack finds out about this, he’s going to make you do it over.” Now you’ve aligned yourself with the person.

-Author Unknown

picture credit: http://www.flickr.com/photos/labor2008/ / CC BY 2.0