Five Skills Every Leader Must Master

Talk about the importance of leadership abounds these days. But can leadership truly be defined? Moreover, are the qualities of leaders identifiable and measurable? Thankfully, the answer is yes.

Individuals who possess five vital skills can be identified as leaders, given that they first must possess a compelling vision. Without this, most people see no reason to follow a person.

1. Accountability: Now that they have a compelling vision, leaders must be personally accountable, or possess the capacity to be answerable for personal actions and avoid placing unnecessary blame on others. There is a great deal of evidence to support people stop following anyone who does not have nor demonstrates personal accountability.

Most importantly, people who have personal accountability will do what it takes to be successful in any endeavor. If they need to develop additional skills to accomplish things, they will take the initiative to do so.

2. Powers of Persuasion: Having a compelling vision without the ability to persuade people to follow that vision tends to lead nowhere. Leaders who have mastered persuasion get immediate feedback when communicating with others and, while respecting differences, they convince others to change the way they think – and behave.

3. Going for a Goal: Along with persuasion, being goal-oriented is a must. Persuading people of a compelling vision will go nowhere unless the leader has a goal in mind. The goal becomes a part of the vision and is one of the traits of defining a leader. Part of being goal-oriented is being able to identify and prioritize activities that lead to a goal that is relevant, realistic and attainable. Leaders are those who identify and implement plans and milestones to achieve specific business goals.

4. Pleasing the People: A leader is a master of interpersonal skills – otherwise known as people skills. Leaders must be capable of working with all types of people. Mastery in this skill gives the leader the ability to keep all the people on the team engaged and to avoid conflict, which may actually work against their vision.

5. Self-Management: Excellent self-managers walk the walk in order to reinforce their compelling vision and strengthen their persuasion. In addition to the ability to manage time and priorities, self-managers can also manage their emotions and impulses. Those who fail at self-management talk the talk, but don’t walk the walk. For example, if a leader believes it is OK for them to miss deadlines, it sends messages to their team missed deadlines are acceptable.
Leadership is much less ephemeral than one might believe. Spotting an individual who possesses these five skills will put organizations well on their way to identifying the leader in their midst.

By: Bill J. Bonnstetter People Energizing People Newsletter 01/24.2012

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How To Retain Your Top Performers

1. Make sure everyone knows what is expected of them. Have a clear, concise description of the job and the expectations of the person in that job.

2. Let your talented people experience other jobs within the organization. Take advantage of the multiple skills your talented people possess.

3. Make sure your people have all the tools and knowledge necessary to do the job right. Know their strengths and their physical needs.

4. Make sure you have a fast track for distributing important information to your people. Nothing turns off talent quicker than to find out about company strategy after the fact.

5. Know what your people can and will do. Give them the opportunity to do those things everyday.

6. Freely give personal encouragement publicly and privately. Identify key players and spend time with them.

7. Give managers the responsibility of having a development plan for talented people on their team and assume a partnership role with the employee to get it done.

8. Get to know people and continually update your understanding of your key people. Revisit people on a regular basis; their needs and wants change.

9. Train managers in productivity coaching and hold managers accountable for talent development within their units.

10. Teach and train managers in the art of High Touch. People want to be respected, recognized, and rewarded for outstanding performance.

By Stephen J. Blakesly

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Predicting the Future

“The greatest discovery of my generation is that a human being can alter his life by altering his attitudes of mind.” William James

How does a leader cultivate an attitude that will cascade throughout the organization to get results? It’s a tradition to begin each new calendar or fiscal year by taking stock of our business and thinking about how we want it to grow. Altering the life of the business starts here, and if employees are truly engaged, it sets the tone for the year.

In every industry there are businesses that really stood out in recent years. The ones that weathered the fluctuating economic landscape and pressed on to produce growth were driven by flexible people who were able to adapt as events unfolded. These leaders held themselves personally accountable for managing the changes that impacted their organization. This is the attitude that leads to innovation and profits.

How a business handles change is more important than ever, and will be in the future. Change is pervasive, thanks to the stream of technological advances that will continue to benefit every aspect of our lives. And change comes whether we’re ready or not.

“The best way to predict your future is to create it.” Abraham Lincoln

Leaders need to be personally accountable for truly engaging employees in moving the company forward. Resist focusing on the economy, because it casts your company as a victim of circumstances and distracts you from the elements that you do have the power to impact. To move your business in the right direction, build an organization that can roll with changes as they come your way.

Successful 21st century businesses, like their employees, thrive by cultivating continuous learning and flexibility so they can do more than just respond to change—they can lead it. Continuous learning is not a once a year event, it’s an every day, every week, keep-the-information-flowing-attitude. Leaders who recognize this provide books, magazines, trainings and other growth opportunities for their people. They make sure the team is empowered to be on the leading edge of their industry. When employees who want career advancement get a chance to grow, they’re motivated to make the most of it. And the company is rewarded with performance results that lead to innovation and profit.

“Here’s the way to engage your employees in growing the business now: involve them in continuous learning. Most jobs today require it for superior performance. It doesn’t make sense to have positions in your company that require continuous learning and not have a budget for it. Management needs to set the attitude from the top.”
Bill J. Bonnstetter

The substantial, both-feet-on-on-the-ground components that build success in any business are the competencies of the company’s leaders and staff. Skills like flexibility, personal accountability and continuous learning can be cultivated as part of the strategic plan.

TTI People Energizing People Newsletter Jan 14, 2011

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Employment Myths Busted

In case you haven’t noticed, a lot of what we used to know even two years ago isn’t necessarily true in today’s changed business climate. How many outdated ideas do you have about the employment world? Read each question in bold to decide if you think it’s true or false before reading the answer below.

1. Employees always leave managers, not jobs.
Wrong. Employees leave jobs even when they like and respect their manager because the fit between their talents, interests and skills isn’t good enough to give them quality of life on the job. In fact, struggling in a job where you spend Sunday night dreading going to work on Monday morning is a dead giveaway of a poor job fit. All jobs have a unique profile of distinct skills, attitudes and behaviors that are required for best performance, just as people have their own unique profile, too. When a person is matched to a job that requires the combination of behaviors, skills and attitudes that come naturally to them, achieving superior performance isn’t a struggle, it’s a challenge they can win.

2. Our superior performing employees may secretly be waiting for the economy to open up more jobs, so they can find another job with more money and opportunity than we can offer them right now.
In the present economy with budgets so tight that raises and incentives have been cut almost across the board, employee surveys show that this is absolutely true. But it doesn’t mean you can’t deepen your superior performers’ bond to your company. Savvy employers are investing in professional development that helps them develop talent from within. By doing this, they help current employees improve their performance now, while preparing them for upcoming leadership roles. People understand that budgets are tight right now, but when they see their company’s willingness to develop their skills, they recognize it as a vote of confidence in their potential and their value to the organization. Nothing says “We’ll give you a raise when we can” like investing in an employee’s career development now.

3. If my company asks me to take an assessment, it must mean they think I’m not good enough to do my job and they want an excuse to fire me.
If you said that nothing could be further from the truth, you’re right. Just as employees are slow to leave a good job right now, employers are realizing that it’s much more cost effective to mine the talent they already have rather than to start from scratch with someone new. Using assessment reports is a strategy that smart companies are using to build bench strength so they are ready when business picks up. If your employer has asked you to take an assessment, congratulations! You’ve been identified as an employee with high potential to become a superior performer or next-generation manager.

4. Behavioral and values assessments are NOT like personality tests.
If you agree with this statement, you’re right. Behavior and values assessments are statistically validated ways to see what a person’s natural style is for communicating on the job, how they like to manage their workflow, how they respond to a changing work environment, and what aspects of the job can make it deeply satisfying beyond the paycheck. Using assessment reports to identify a person’s strengths is a great way to make sure the company is deploying an employee in the right job to play to their strengths and develop more.

5. Managing other people to achieve peak performance is only possible if you’re a really accomplished, experienced manager with a long track record of success, or a manager with too much time on your hands.
If you recognized this thought as so outdated that it’s last millennium, you’re right. In the age of research validated job benchmarks and assessments, it’s possible to pinpoint exactly what a person’s workplace strengths and weaknesses are. Smart companies are using the latest technology, available online, to not only generate an assessment they can review with the employee, but to ‘prescribe’ professional development modules that the employee can use anywhere they have access to the internet. Managers can review performance goals and contribute suggestions online, too, without having to micromanage either performance or professional development.

A Positive Moment from the Wendling Group – Newsletter October 14, 2010

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