by Dr. Shero | Feb 15, 2016 | Accountability, Communication, Employee Engagement, Leadership, Phillip Shero, Success
Have you noticed that things tend to slip? Yeah, you noticed that. It’s like you’re walking up a sand dune…if you stand still, you’ll start sliding backwards. And that’s reality for all the people in your business. Among all the issues on your radar, there are three...
by Dr. Shero | Nov 23, 2015 | Accountability, Phillip Shero
Which of these argh!-level moments have you endured this year? Missed an appointment because it did not make it onto your calendar. Showed up to an appointment that someone else missed because…see above. Started driving to an appointment and realized that you did not...
by Dr. Shero | Nov 2, 2015 | Accountability, Communication, Leadership, Phillip Shero, Success
Has anyone ever given you feedback that you were too defensive? When I was a teenager, I often heard my dad say, “You’re being defensive.” This usually happened when he had tried to correct me or give me advice, and I usually responded by starting a huge argument. The...
by Dr. Shero | Sep 8, 2015 | Accountability, Leadership, Phillip Shero, Workplace Stress
Ongoing stress is a choice. If you are still stressed, it’s because you have chosen to accept stress. Of course you are still stressed We all face unexpected situations that create stress in our lives. Some of these situations are outside our control. But if you are...
by Dr. Shero | Jun 2, 2015 | Accountability, Leadership, Phillip Shero, Success
R = A = A If this equation is out of balance, somebody is frustrated and thinking about quitting. Responsibility = Accountability = Authority These three factors are not the same thing, but they must be held at the same level. See if you can recognize which part is...
